Homeowner Checklist for Hiring an Experienced Professional Plumber
Those plumbing emergencies that tend to pop up unexpectedly around your home should be addressed in the quickest and most efficient fashion as possible. Doing this means calling an experienced professional plumber in Grand Prairie to fix the problem and here as several ways you can find one.
Get referrals from your family or friends
You can ask your local real estate agent or your neighbour for any good plumber that they have used. Your local contractor might also know of a good contractor that he or she might refer to you. If they do not know of any such plumber, then you can inquire from your local plumbing supply store to recommend a plumber or plumbing company that you can hire. You can use the internet to find useful information about plumbers within your area. Most professional plumbers will give their details in the local listing of plumbers and share links to their websites. You can read reviews to gauge their quality of work.
Once you have found a good and qualified plumber in Grand Prairie, you should ask the following questions before you hire the plumber.
Does the plumber have a plumbing licences recognised by the State?
Always ask the plumber to produce a state license to ensure that you are working with a licensed plumber. More often than not, licensed plumber are better experienced and familiar with the local and state plumbing codes. Also, they are highly trained and have taken and passed the relevant licensing exams, which are taken annual to ensure that plumbers are current with the new codes and regulations, and new plumbing products and innovations.
An apprentice plumber in Georgia has to take several important steps before becoming a Master Plumber. The steps are a code of ethics, standards, and regulation set by the state in regards to how one can attain the designation of a Master Plumber. Some of the most notable of these steps include having not less than 3 – 5 years of primary plumbing experience and having references and taking and passing a Master Plumber licensing exam. Having experience in industrial and commercial plumbing is a mandatory requirement for one to obtain a Master Plumber license. Other than that, certifications for working on septic systems as well as testing and certifying backflow devices may be required.
How many years has the plumber been in business?
A general rule of thumb is to hire a plumber in Grand Prairie, TX who has several years of experience in the business (no less than 8 – 10 years). Such a period of being in the business helps you to gauge the stability of the business as well as is viability regarding services rendered.
Does he work with sub-contracted service technicians or not and are they checked?
Some plumbers have service technicians to assist with the job. It is important to inquire if the service technicians are sub-contractors or company employees. Whichever the case, find out if the plumber conducts a full background check on the technicians to ensure that they are reputable and well-trained. Service technicians as well as the plumber should be in uniform when they come to fix your plumbing problem or should have name tags, at the very least.
What plumbing skills and experience does the plumber have?
Plumbing is a profession that demand a certain knowledge and skill-set. While plumbing may have special tools for the trade, not all are available in the local plumbing supplies store. A reason people hire professional plumbing services is because the plumbers in Grand Prairie are highly trained professionals that have the necessary equipment and knowledge required to handle various plumbing emergencies.
Does the plumbing company have insurance?
Avoid hiring the services of a plumbing company that does not have an up-to-date Workman’s Compensation Insurance certificate and a General Liability Insurance cover. The two are important documentation that the plumber should provide copies of for authentication.
The workman’s Compensation Insurance cover is meant to cater for any injuries the plumber might get while working. It takes away the burden or worrying about the responsibility of catering to any injuries the plumber might get.
The company should have a General Liability Insurance cover to ensure that it can meet to any costs of damage dealt to your home by the plumber. If you hire a plumber who has not taken the insurance policy, then your homeowners insurance will cover the damages. The General Liability Insurance cover should have a minimum of $500,000 worth of coverage though some commercial plumbers take a $3,000,000 worth of coverage.
Does the plumber offer after hours plumbing emergency services?
Any plumbing company that says it offers round the clock emergency plumbing services should have an excellent customer service. It should have special personnel ready to answer to every call 24/7. Also, such a company should have after hours and on-call plumbers on standby to respond to plumbing emergencies.
Does the plumber use quality materials?
A reputable Grand Prairie plumber strives to offer quality, not just in the services render but also in products used. The plumber should use reputable brands that have quality fixtures and materials and offer manufacturers’ warranties to clients. Inquire about the brands the plumber prefers to use and if the manufactures offer a limited replacement warranty on their appliances, parts, and fixtures.
Does the job require a permit from the city or county where I live?
More often than not, Master Plumber is better placed to secure a plumbing permit easily. Given the fact that the county or city authority do routine plumbing inspections to ensure that the plumbing is done according to the local and state plumbing codes, getting the permits is not that easy for an unlicensed plumber to get, more so after completing the job. Then again, an unlicensed plumber may not be familiar with certain plumbing code regulations.
What are the plumber’s service rates?
Plumbers can charge for services render using either a time and materials methods or a flat rate. Here is a breakdown to help you understand the difference between the two.
The time and materials method will have a substantial service fee to start the job, and then costs will be determined by the materials used and the time spent (at an hourly rate) to fix the problem. Often, this method has a minimum labour charge that deducts an hour of service and then charges run on a quarterly basis each hour. It is a method designed to ensure that you pay for the time spent and materials used to fix the plumbing issue.
The flat rate is often a diagnostic fee for when the plumber assesses the extent of the plumbing problem, and then the plumber gives a quote at a flat rate to fix the problem. You get to know how much it will cost to have the problem fixed, upfront. If you are not able to meet the cost of repairs, then the plumber will only request for the diagnostic fee.
It is a bit hard to know what the plumber will charge per the hour using the flat rate method. Paying the diagnostic fee is a way of ensuring a client is committed, but it is relatively easy for the client to have taken time off work and wait for a plumber to address the problem only to be slapped with an abhorrent cost of repairs.
In most cases, an experienced Grand Prairie plumber will opt to charge for the plumbing services rendered using the time and materials method. It is a fair approach to getting paid as opposed to the flat rate method that can even see the service technicians paid a commission based on a ticket’s price. Most technicians are trained to sell and close a sale for a high price as they can manage, which can lead to an abuse of service since the technician will be acting as a salesman, not as a plumber.
Does the plumber have a service guarantee or warrant?
Any reputable and professional plumber or plumbing company in Grand Prairie strive to maintain a good reputation and will thus ensure they deliver quality services and use quality products. Such professionalism includes a workmanship warranty and a safety guarantee for services rendered.
Can the plumber or plumbing company provide referrals from previous customers?
If the plumber of the plumbing company claims to offer nothing but the best of quality, then they should back that up with proof. Avoid working with a company or Grand Prairie plumber that does not give reference from past customers and associated plumbing suppliers. More information about Grand Prairie plumbing services